"Fantastic level of support, really sensible advice. A totally different experience from the agents I was with before. Many thanks."
Date: 4 December, 2018
"After having received very non-personal and unprofessional service with another estate agents, where the property eventually fell through, my whole view was knocked. I then went onto purchase a new property through Maitlands where we were met by Sophie. My whole perspective was changed! Sophie was absolutely fantastic and couldn't have been a better person to deal with. Maitlands as a whole was an absolute pleasure to deal with and kept us updated throughout the process with calls and e-mails. Everything was just much smoother and overall a great experience. We are now in our first home and very happy, thank you Maitlands and Sophie in particular!"
Date: 22 November, 2018
"I have been 100% happy with the service that I have received from Maitlands and all of their staff from day one. Everybody that I spoke to has always been friendly, efficient, knowledgeable and patient. I would definitely work with Maitlands again."
Date: 19 November, 2018
"I could not be happier with the staff and support from Maitlands. We bought a property from this estate agent and they have been fantastic from day one. There have been lots of issues, through no fault of Maitlands, of which the staff have problem solved and liaised with all. I would definitely chose this estate agent, should we move again and would recommend to everyone."
Date: 12 November, 2018
"Did everything they could to get the best price even though the original sale fell through. Very tenacious to get our sale"
Date: 8 November, 2018
"Really helpful estate agents, even though the FHTB was difficult. I would definitely recommend Nikki and Maitlands for all future buyers."
Date: 8 November, 2018
"Recently sold my house through this great team, the communication and professionalism was outstanding from day 1. Viewings booked were well prepared and relevant so the feedback was useful. I was most impressed with the after sales care from the point of offer I was expecting to go on alone but Maitlands were all over it until completion had been achieved. Stress free! Many thanks to Karen, Tommy, Zoe, Nikki and Helen."
Date: 8 November, 2018
"The whole Team stayed as enthusiastic throughout, even after lots of viewings and no sale. Particular mention to Alex who is very honest and professional and Carol who is just lovely at the same time as being professional. 4 property sales/purchases in last 5 years all through Maitlands and will go back"
Date: 7 November, 2018
"Thank you to Maitlands in Plymouth and I think it was Zoe for keeping me updated every week with progress to a long buying process due to unforeseen circumstances with a third party. The lady kept my spirits up and phoned without fail every week with an update which I appreciated. Everyone I have dealt with have been very professional and friendly and I would definitely recommend this company and will use them again in the future."
Date: 27 October, 2018
"Very pleased with the way we were regularly updated . Every effort seemed to be made to drive the matter to a satisfactory conclusion. Staff enthusiastic , tenacious and courteous."
Date: 25 October, 2018
"Lia and her team helped us to purchase a fantastic property in Saltash. They were very knowledgeable and couldn't have been more helpful. I wouldn't hesitate to recommend Lia and the team in the future."
Date: 23 October, 2018
"First class service from all the team at Maitlands Plympton. From being able to offer Sunday and late afternoon viewings. They helped with every step of purchasing with constant updates, I dont think anyone could possibly have done anymore to help make the process any smoother or less stressful. Would highly recommend."
Date: 23 October, 2018
"I would also like to nominate Sophie Newman for 5 stars. All the staff that i had dealings with in the Saltash office were very welcoming and helpful. My mother's house has taken a long time to sell and the staff were always encouraging and positive even when I was about to give up ! Many thanks Maitlands. I will recommend you but sadly as I a am not local to Saltash it maybe difficult !"
Date: 19 October, 2018
"Where to start, the level of service from start too finish was excellent. We sold two properties with Maitlands Plympton. As we were overseas they dealt with absolutely everything. Liaising with the letting agents as well as regular updates through email and telephone. If you want a high quality service at an affordable price then look no further. They really offer a level of service second to none."
Date: 8 October, 2018
"I would recommend Maitlands of Plympton reason for this they all strive to get the best out for sellers and buyers, And are best placed to sale a property in the Plympton area and would definitely use them again if we needed."
Date: 8 October, 2018
"The team at Maitlands were very professional and knowledgeable. They kept us informed on the progress of the sale on a regular basis and Sophie was particularly helpful in finding a tradesman to carry out some work requested by our buyer."
Date: 21 September, 2018
"Jack has been the epitome of professionalism throughout our property search and purchase in Plymouth. He's always polite, efficient and helpful - even to the point of answering emails long after hours and arranging second viewings at very short notice. Couldn't have asked for better help."
Date: 13 September, 2018
"Maitlands have been brilliant in the sale of my house. Alex and the awesome team in Saltash have great local knowledge and are always there with any help that may be needed. Definitely the best estate agents I have experienced!"
Date: 13 September, 2018
"Just wanted to say thank you for the efficient and professional service. Really friendly and professional, followed up on EVERYTHING and Claire even went to the house to get a meter reading on the morning of the completion as i'd forgotten to with everything going on. Thanks again and thanks also to Ginny, Mike."
Date: 18 July, 2018
"As a seller I received clear and well-judged professional advice throughout the sale process. The service was friendly and attentive with regular reporting of progress to provide reassurance that all was under control. Highly recommended."
Date: 18 July, 2018
"From my initial contact with Manager Ginny Goddard through to the contract tracking services led by Zoe, I have to report that my experience with Maitlands has been one of an exemplary, highly skilled, professional, and dedicated agency. The weekly contract tracking call from Zoe or a member of the team definitely helped in making it feel that matters were being closely monitored for progress, or if not the reasons for any delays. Very innovative practice and very appreciated during what can be a very demanding time. I would highly recommend Maitlands and would use them again if needed in the future. Excellent service!"
Date: 10 July, 2018
"An outstanding team who made the sale of my property effortless. In particular, I would like to thank Lia, who led the negotiations of the sale. Her calm, friendly and knowledgeable approach eased any concerns that I had and nothing was too much trouble. Phone calls and emails were always responded to quickly. In addition, Zoe from the moving managers team ensured that regular communication was maintained and each step of the transaction was explained in detail. I have had dealings with other estate agents, but the service offered by Maitlands, particularly the Saltash branch is, by far, the best. Many thanks for your hard work, effort and professionalism."
Date: 28 June, 2018
"A very polite, friendly and helpful team. Everything was managed well and nothing was too much trouble. All those who dealt with us were very professional and approachable."
Date: 27 June, 2018
"Big thanks to Maitlands, especially Sophie, who made the process of selling our property very easy and straightforward. Every thing was handled in a friendly but professional way, and the process was well communicated throughout. Would highly recommend"
Date: 29 May, 2018
"I want to say a big thank to you and all of your team for your help, advice and professionalism in selling our property in Saltash. From day one you have made what could have been a very tricky process as straightforward as possible and we are both grateful to everyone in your Saltash office but also the chasing team who phoned us weekly with updates on the sale. We are so very grateful for everything you have done to help us on this journey. We would not hesitate to recommend you to our friends or anyone wishing to sell in the Saltash area as we have been incredibly impressed by all you have done."
Date: 28 May, 2018
"Very grateful to the whole team who made the purchase of our property stress-free and easy. Special thanks to Ginny Goddard, who showed us the house on a number of occasions, and went above and beyond to accommodate viewings, and ensure all our questions were answered. The whole team were completely delightful."
Date: 24 May, 2018
"Excellent service throughout our sale with Karen. She was very understanding and easy to talk to when we needed her. Everything went smoothly in the end and would use Maitlands in the future if we needed to."
Date: 14 May, 2018
"WOW ! I rang John on Monday am explaining that madly I had already bought a property STC & needed to sell urgently. John & Claire said you could start block viewings the next day. Indeed we had 5 viewers on Tuesday alone with many more wishing to view over the next 7 to10 days. Before midday on Wednesday we had a Full asking price offer ... I make that less than 60 hrs to sell ! ... WOW Kim my wife knew nothing about any of this until after the event ! but was bold over by the news. We have had a long & pleasent association with Maitlands staff over the years but this time you have all out shone yourselves not just with the sale but also with the care & thought you gave to Kim regarding her Dad`s Cancer & sad death. So many thanks to everyone that helped me make our rapid Purchase & Sale possible. I have finally been able to put Kim back where she desreves to be. Cheers James & Kim"
Date: 25 April, 2018
"A big thank you to Maitlands for the sale of our property. Helen Moore who dealt with our sale was brilliant and relentless at getting people in to view until an offer was accepted, is great with information and feed back and a pleasure to deal with from start to finish. Zoe Duke dealt with our sale from accepted offer to the day of exchange and was fantastic !!! The most helpful person you could ever ask for that you definitely need during this time. Thanks again"
Date: 13 April, 2018
"Very pleased with the professional approach, always willing to help and keep you updated. I would recommend Vicki and her team at Maitlands to anyone. Very pleasant to deal with."
Date: 1 April, 2018
"I could not thank Tommy and his team enough for everything they all did regarding selling our house and finding our dream family home with us. Thank you for all of your hard work and patience with us 3. It's not been an easy journey but we got there in the end. I cannot recommend Maitlands as a whole enough. Top estate agents! Once again, thank you!ð¡"
Date: 24 March, 2018
"We required an extremely fast sale to secure our onwards purchase. We walked into Maitlands on the Friday morning, photos were taken and our house was online later that day with viewings booked for Friday, Saturday and Sunday within a couple of hours. Less than 24 hours after we instructed Maitlands to sell our home we accepted an offer above the asking price. Vicky and the team have been great from start to finish with good communication to keep us updated when it's needed. We wouldn't hesitate to recommend Maitlands to anyone."
Date: 23 March, 2018
"I was promised a quick, efficient service and they delivered. All members of the team I came across were cheerful, positive and helpful. Done and dusted in six weeks."
Date: 22 March, 2018
"From the my partner and I putting our property on the market and finding our next home the Maitland's team were outstanding. They went above any beyond what we expected to help us secure our next house and sell our current one. We experienced a few issues during the process (as expected) and at each of these Maitland's updated us straight away and returned each time they had an update. I cannot recommend Maitland's highly enough, a truly great team who put us at ease and made the process almost stress free and made us feel like we were important and valued. If we ever decided to move again it would take something drastic for us to use any other estate agent. Special mention to Zoe who was outstanding, kept us updated throughout!!"
Date: 22 February, 2018
"We found Helen a very professional lady to work with, very informative about what was happening throughout the purchase of our property"
Date: 16 February, 2018
"Absolutely fantastic service from Sophie, exceeded our expections from start to finish. Sophie was very knowledgeable, very professional with the personal touch. Excellent overall service from Maitlands and will definitely be recommending and would use Maitlands if we were to move again."
Date: 1 February, 2018
"The most amazing service from Maitlands at Saltash and from Paul in the aftersales department, we are delighted with all they have done to sell our house."
Date: 21 January, 2018
"Was delighted with the service I received from start to finish, which was exceptionally quick! I received regular updates to keep me abreast of proceedings which was a godsend. Thank you"
Date: 15 December, 2017
"Local agents with the knowledge to market property to best advantage. Efficient, proactive, reliable & friendly service. A special thanks in particular to Helen, Nikki & Paul for whom nothing was too much trouble including overseeing critical stages & reporting to me on days off! Much appreciated. I would not hesitate to use again."
Date: 26 November, 2017
"Moving house can be stressful at the best of times but our move came about after the death of my mum so it was doubly so, and an emotional experience for me. I'm sure it must have showed at times but Tommy and the rest of the team involved were excellent. He talked us through the process when offers came in and got us a very good price. I'm very glad we went with Maitlands. The service was excellent, a communicative, professional, courteous team. Thank you one and all!"
Date: 23 November, 2017
"Having to move my 85 year old mum from her country home of 46 years to a bungalow in Plympton had 'nightmare' written all over it but Tommy's calming manner and super efficiency made our move very straightforward and stress free. I would recommend Maitlands and especially Tommy to anyone!"
Date: 18 October, 2017
"The successful sale of our house resulted from guidance and advise from Natalie and John, which proved to be totally accurate in all respects. The follow up support from other team members was so reassuring as they monitored development of the sale through all parties involved, bringing it to a satisfactory conclusion. If I had been as efficient as the Maitlands, Ivybridge Team this review would have been written 5 weeks ago. Thanks from Australia to all."
Date: 13 October, 2017
"We sold our house in May 2017. The sale was quite stressful, however the team at plympton were incredibly proffesional and not only did they offer excellent advice in their capacity as estate agents, but also offered supportive words when difficulties arose. Would highly recommend!"
Date: 6 September, 2017
"I was very impressed with Maitlands throughout the entire process. John was superb at keeping me updated with prospective properties and very accommodating for our long and last minute viewings as we were only down from Surrey for weekends. Zoe was excellent once our purchase was underway and really helped smoothed the process out, chasing when necessary and keeping everything on track. If there was a hold up, it got moving once Zoe got involved!"
Date: 5 September, 2017
"Tommy, Helen and Jeanette have been great. The personal, friendly, yet, professional service has helped all of our family. We did have to remove our house from the market as our circumstances changed. They have been very helpful, offering advise and putting us in touch with relevant companies. We would highly recommend them as a good company to use for buying or selling your home. Thank you."
Date: 20 August, 2017
"I have just bought my first house through Maitlands. I had put my requirements on various agents lists but had not seen anything that really did it for me. When Jeanette left a message on my phone I was at the point where I did not think I was going to find my requirements, but the house ticked all my boxes. I found Jeanette to be friendly and genuine. There were no sales tactics or pressure to make an offer. I was informed when I asked that there were a few other viewings booked and that the house was likely to sell within a week. The rest was up to me. Viewing time slots were decent and not rushed. I visited the house 4 times before I got the keys and Maitlands were happy to accommodate. There is also a great move service where you are given a weekly update on how your purchase is progressing. I had Zoe and she was really good as I always felt informed, and the whole process was really smooth. I would totally recommend Maitlands. All of the staff in the office are really nice, and were always happy to answer my questions or have a little chat or pat my dog!"
Date: 18 August, 2017
"We recently sold our house through Maitands & it was a very professional & completely stress free experience. Helen was our first point of contact & she was excellent. She explained the process to us & spent a great deal of time with us. The Plympton team arranged a huge number of viewings and Tommy was constantly in touch updating us. Once a sale was agreed the moving on team contacted us every week & chased up any queries we had. The whole process from the date Helen called to the day we moved out was just over 3 months. We thoroughly recommend them to anyone wanting to sell or buy a property."
Date: 14 August, 2017
"After viewing multiple properties all over plymouth, tommy was the first agent who stood out to me. He was engaging, professional and made us feel very comfortable. He kept in contact, we didn't have to chase him at all. He offered us sound advice and made sure we got the house! Then Zoe took over... wow!!! The level of care and communication from Zoe was incredible!! I have been so impressed with Zoe and the moving manager service that I have told everyone how amazing it has been!! Huge thank you to Zoe! She emailed, she called, she did all the chasing for us! We literally sat back and left it completely to her! Completely stress free!! Really impressed with the maitlands team! Here's to a happy life in our new home, thanks to you guys!"
Date: 1 August, 2017
"Absolutely the best service from Maitlands, so helpful, went above and beyond to help our transaction go smoothly. Would highly recommend."
Date: 30 June, 2017
"Mailtlands in Ivybridge gained a sale on our 4 bed house and worked incredibly hard to do this. I was not aware of the home move team (Zoe) and the work they did after the sale was agreed to make sure that the sale completed. Without their help I am sure the sale would have fallen through, they sorted out problems for other people in the chain and regularly kept us up to date. Well done to the whole team."
Date: 26 June, 2017