"I have just bought my first house through Maitlands. I had put my requirements on various agents lists but had not seen anything that really did it for me. When Jeanette left a message on my phone I was at the point where I did not think I was going to find my requirements, but the house ticked all my boxes. I found Jeanette to be friendly and genuine. There were no sales tactics or pressure to make an offer. I was informed when I asked that there were a few other viewings booked and that the house was likely to sell within a week. The rest was up to me. Viewing time slots were decent and not rushed. I visited the house 4 times before I got the keys and Maitlands were happy to accommodate. There is also a great move service where you are given a weekly update on how your purchase is progressing. I had Zoe and she was really good as I always felt informed, and the whole process was really smooth. I would totally recommend Maitlands. All of the staff in the office are really nice, and were always happy to answer my questions or have a little chat or pat my dog!"
Date: 18 August, 2017
"We recently sold our house through Maitands & it was a very professional & completely stress free experience. Helen was our first point of contact & she was excellent. She explained the process to us & spent a great deal of time with us. The Plympton team arranged a huge number of viewings and Tommy was constantly in touch updating us. Once a sale was agreed the moving on team contacted us every week & chased up any queries we had. The whole process from the date Helen called to the day we moved out was just over 3 months. We thoroughly recommend them to anyone wanting to sell or buy a property."
Date: 14 August, 2017
"After viewing multiple properties all over plymouth, tommy was the first agent who stood out to me. He was engaging, professional and made us feel very comfortable. He kept in contact, we didn't have to chase him at all. He offered us sound advice and made sure we got the house! Then Zoe took over... wow!!! The level of care and communication from Zoe was incredible!! I have been so impressed with Zoe and the moving manager service that I have told everyone how amazing it has been!! Huge thank you to Zoe! She emailed, she called, she did all the chasing for us! We literally sat back and left it completely to her! Completely stress free!! Really impressed with the maitlands team! Here's to a happy life in our new home, thanks to you guys!"
Date: 1 August, 2017
"Absolutely the best service from Maitlands, so helpful, went above and beyond to help our transaction go smoothly. Would highly recommend."
Date: 30 June, 2017
"Mailtlands in Ivybridge gained a sale on our 4 bed house and worked incredibly hard to do this. I was not aware of the home move team (Zoe) and the work they did after the sale was agreed to make sure that the sale completed. Without their help I am sure the sale would have fallen through, they sorted out problems for other people in the chain and regularly kept us up to date. Well done to the whole team."
Date: 26 June, 2017
"Excellent service throughout the buying process. All staff encountered were efficient and extremely polite. Would highly recommend Maitlands. Thank you."
Date: 21 June, 2017
"So helpful. Put me straight in touch with a mortgage advisor and really made me feel like my wants for my first home were achievable. Friendly and helpful at every stage. Couldn't recommend either of them any more! Thanks so much!"
Date: 12 June, 2017
"Although having to manage the sale of my mother's house from abroad Jack Emmett and the Maitlands' team were very professional, available and rapidly provided me with information on developments. The house sold, for the asking price, in a very short time. Competent and professional, I have no hesitation in recommending their services."
Date: 30 May, 2017
"Whilst dealing with a representative from Maitlands we found that their customer service was excellent. In particular Sophie Morris did an excellent job keeping us informed throughout our purchase. I would recommend the Maitlands team to anyone."
Date: 17 May, 2017
"Sophie was extremely helpful with any question or issues. She arranged for the mundic block report and even managed to save me money. Great team would definitely use them again"
Date: 11 May, 2017
"I am so glad that I chose Maitlands!! I have just sold a property in Cole Lane Ivybridge that had leased solar panels and needed quite a lot of refurbishment. Despite this, Linda and John were so positive and enthusiastic and, to my surprise, sold the property really quickly with their honest, upbeat professionalism. Nothing was too much trouble and they kept me informed every step of the way and negotiated a great price for me. Following the sale Zoe's calls to update me on the legal process were brilliant. Very reassuring. I would have no hesitation in recommending this team; they were brilliant from the start to the end."
Date: 10 May, 2017
"I can't thank all the team at Maitlands enough for there hard work towards the purchase of our property. Their professionalism, communication and organisation has been second to none. I would highly recommend them and will definitely be using them again in the future."
Date: 9 May, 2017
"The whole team were really helpful in both helping me to initially sell a property and later helping me to find one. Lia especially has come on all the viewings with me and helped me and got me answers to any questions I had."
Date: 4 May, 2017
"I have bought and sold previous properties with Maitlands working closely with Vicky. Vicky was the reason I chose to use the expertise of Maitlands for the sale of my Home again. On this occasion, Tommy Newman looked after the details and he was an absolute star, and went above and beyond especially as I was no longer living in the area. I was always kept up to date on the progress of viewings and on how the sale was progressing once an offer had been accepted. I cannot praise the team more for their help and making the process much less stressful"
Date: 3 May, 2017
"What appeared to be a simple sell and buy chain, turned out to be more difficult than expected. Julie and Zoe dealt with us with the upmost proffesionalism even with the difficult circumstances presented within the chain. Thanks to the extra hard work and time put in by these two, we have finally got our completion date!! Thank you!"
Date: 27 April, 2017
"Having endured what has been a very stressful time of my life, the Team at Maitlands have been absolutely amazing. I'm convinced that the Sale would not have been completed if it wasn't for their dedication and professionalism. I am so glad they were there to help! From the Sales team a special mention to Charlie Green who was a massive help and on the Moving Managers team, Julie Hayman has been an absolute star, can't praise her high enough. Would recommend them to anyone!"
Date: 25 April, 2017
"I have recently purchased a property through Maitlands- Plympton. Tommy and Julie went above and beyond for me as a prospective purchaser. There were some issues along the way that meant the agents had to attend the property more than would have been expected, for different property and amenities checks. Tommy was very happy to work with my representatives and did a lot to make sure the process went as smoothly as possible. Julie too, kept things flowing well from the office, this allowed the process to be completed in good time. I would definitely consider look at purchasing through Maitlands in the future."
Date: 3 April, 2017
"I was tasked with selling my late parents house which was a rather emotional journey Initially Vicky looked after me having met my parents who both suffered from dementia ........she approached the task extremely professionaly and with heaps of empathy .....they didn't make her job easy at times ! When Vicky went on maternity leave Tommy took over her role and once again left me totally impressed . The sale was particularly long and stressful at times but I was kept in the loop at all times and nothing was too much trouble It's a heartbreaking thing to have to do when you loose your family saying goodbye to memories but Maitlands staff made sure I was taken care of right through to the completion Thank you for your professionalism and care"
Date: 31 March, 2017
"I have been extremely content with the attention to detail, professionalism and helpful advice given by Maitlands, resulting in a smooth sale during a quite short period of my house being on the market. Linda Parker is an impressive manager and representative of her company, and she ably leads an enthusiastic and knowledgeable team. They have been most helpful, especially given my absence abroad most of the time, between offering and closure. I am very grateful indeed to her and to John Allison. Also, the style and work of Claire Andrews and others in the Ivybridge office and the Moving Managers illustrate that Maitlands has a good system, employing, training and managing staff very effectively."
Date: 30 March, 2017
"I have just exchanged on my new property via Maitlands moving team and I can not recommend them highly enough. Right from start to finish next Weds on my completion! Julie I have dealt with mostly and she has been so thorough and helpful and really great to deal with. Nothing is too much trouble! I feel I can rely on her totally. I met Karen at my final viewing and she was delightful. So friendly and patient with me taking my time in there with more pics lol! From the young lad who originally showed me round and then with Julie & Karen; they have made me enjoy the whole experience!"
Date: 27 March, 2017